Salesforce Implementation – Why Consider an Implementation Partner?

Salesforce.com’s ever expanding features in the Sales Cloud, Service Cloud, Custom Cloud, Data Cloud, and Collaboration Cloud is strengthening the case for using a Salesforce Cloud Alliance Partner.

When planning a Salesforce Implementation, a Salesforce Cloud Alliance Partner can provide a range of services , from requirements definitions all the way through implementation and testing. Cloud Alliance Partners understand the package inside and out and have multiple implementation projects under their belt.

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Typically partners have a number of Certified Salesforce System Administrators, Advanced System Administrators, Developers, Advanced Developers, Sales Cloud Consultants, and Service Cloud Consultants on staff. This allows customers to get both the breadth and depth of skills they need to make their implementation a success. Some of the considerations are:

  • Data Migration & Data Mapping
  • Use of existing versus creating custom features
  • Sales, Marketing, & Support processes capture
  • Release Management & Sandboxes
  • End User Adoption
  • User Acceptance Testing
  • Custom Coding and Test Coverage
  • Best Practices
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Salesforce.com offers many configuration options, and sometimes rollouts may need custom software development, integration, AppExchange Apps, and data migration, and specialist skills.

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Published On: November 16, 2012

About the Author: Paul Selway

Paul is the president and co-founder of Redpath. He works with prospects and customers to help them imagine their future with a Salesforce solution. He was born in England and hails from the Redpath clan in Scotland.

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