Category: Redpath Blog

7 Reasons (Awesome!) Salesforce Consultants don’t need a “Techie” Degree

That’s right, I said it. You don’t need a techie degree to become an awesome Salesforce consultant. As a Salesforce consultant with at least one engineering degree, I do not say that lightly. In fact, when I started Redpath Consulting Group in 2008, I firmly believed that to be a Salesforce consultant you needed a computer science/IT degree. And, I’m sure you’re wondering why! Well, it is obvious, isn’t it? Salesforce is a Customer Relationship Management (CRM) computer software system. So to become a Salesforce implementation consultant, clearly you need to be a software and computer engineer. Don’t you?... ...

What is Salesforce Governance and Why do I need it?

The word governance sounds formal and may bring up thoughts of “red tape,” “bureaucracy,” and “inflexibility.” So the mere suggestion of applying a governance framework to your Salesforce org might sound complicated, scary or not a good idea! Before I try and convince you that Salesforce governance is a good idea, let’s explore what governance is. Simply put, the idea of governance within technology is a set of best technology management practices that are followed by all. Now that we have a clear understanding of what governance is, would you agree it’s important? Do you also agree that your ...

9 Salesforce Clouds Healthcare Payers Should Be Using

The competition for Medicare recipients and employer groups is increasing. The ability to effectively market and shorten the sales cycle time, broker sales, and automate quotes is becoming critical. Payers that quickly transform these critical business processes with effective digital transformation become more competitive. More competition demands more efficient operations. How does your business stack up? Today Health Care payers often face many of these challenges : Increased competition for medicare recipients and employer groups causing lost sales Manual inefficient operations causing poor member experience Siloed data systems between sales, enrollment, services, claims, and care management causing disconnected member experiences ...

Turn Your Data into Knowledge

In 2020, on average, every human created at least 1.7 MB of data per second, with roughly 30% of the world's data being generated by the healthcare industry. As a business in the healthcare industry, how are you managing all your data? Are you sharing handwritten notes? Are you using spreadsheets? Is your data spread across multiple databases that don’t talk to each other? If you’re managing your data in any of those ways, how do you expect to keep up?  By 2025, it is expected that healthcare industry data will increase by another 6%.  One of the problems with ...

Minneapolis/St. Paul Business Journal selects Redpath for 2022 Best Places to Work!

A strong and diverse culture where team members feel valued and are happy with the company they work for has a direct correlation to their clients experience. The Tampa Bay Business Journal found that, “Companies with happy employees outperform the competition by 20%.”  As a testament to the culture and our people, Redpath Consulting Group is honored to be recognized by Minneapolis/St. Paul Business Journal as one of their 2022 Best Places to Work! "Here at Redpath we really focus on valuing the differences between our team members and clients and how each of us brings ...

Building Community & Connection

People Serving People is one of Minnesota’s leading resources for families and individuals experiencing homelessness. In addition to providing a safe place for those in need, People Serving People also offers programs that aid in homelessness prevention. For years, the staff at People Serving People did this vital work using an outdated CRM that did not meet their needs. Andrea Nordick-Stone, who leads Development for People Serving People shared the following about the former system’s performance, “The database we had before was bare-bones at best. All it really allowed us to do was see people’s names, addresses, and when ...

Redpath Consulting Group — Our Small Business Story

Established in 2008 and based in Minneapolis, Minnesota, Redpath Consulting Group was created with the desire to create a Silicon Valley like company in the midwest with the energy and culture for attracting an innovative and diverse team of people that are interested in a unique approach to delivering professional services. Co-founder, Paul Selway and I really wanted to create a company with a people-first approach that would drive an unstoppable force in providing extraordinary services within the communities we serve. We like to refer to this as our WOW factor. In the 14 years since ...

7 Reasons to Work With a Small Business

There’s a saying you’ve likely heard many times: bigger is better. But is it really true? If you get an ice cream cone that is four times what you actually want or need, is that truly better? Regardless of the item, if you’re getting more and possibly spending more on anything, is bigger really better? Perhaps quality is better than quantity? The same holds true when you’re selecting a business partner. As we celebrate #SmallBusinessWeek this week, here are seven reasons to consider working with a small business, like Redpath Consulting Group: # 1 — Emphasis on Transformative Innovation ...

I Didn’t Know I’d Love It

Bree Maddox, a leader at Redpath Consulting Group shares how she makes Black history every day within Salesforce.org’s ecosystem. As one of few women and people of color within Redpath’s leadership, Bree shares how she uses her agency to promote diversity, inclusion, and equity. Redpath is an Equality Partner in Salesforce.org’s Partner Network. "Not only do I love the work I do and the amazing people I do it with, but I also love that my time is spent making Redpath a more inclusive place that others love too." - Bree Maddox Check out the rest of the blog here!

Simplify your application review process with Admissions Connect – Part 2

Let reviewers focus on applicants, not technology In part 1 of our Admissions Connect blog series, you learned about the features of Admissions Connect that can improve the applicant experience at your college or university, including an applicant portal, dynamic checklists, chatbots, and more. Now let’s discuss how Admissions Connect can simplify the experience for your reviewers, so they can focus less on technology inefficiencies and more on admitting the right applicants. Here are three Admissions Connect features that can simplify the reviewer experience: #1 — Single Page Application Reader Think about your school’s current application review process: Does it ...