With a higher demand than ever, it is increasingly important to create service offerings that are both easy and equitable to access. That means, providing multiple methods to get your message out and bring clients in.
With Salesforce’s digital engagement solutions like Marketing Cloud and Marketing Cloud Account Engagement (formerly Pardot), you can broadcast your message through mobile, social, and email, whether it be appointment reminders, broadcasting community announcements, or inviting clients to new services. With robust analytics, you can decipher when and where your audience is more responsive to create more impactful and effective communication.
Furthermore, with Salesforce’s Experience Cloud, you can give your clients a mobile-friendly, one-stop-shop to engage with your team of care providers. From scheduling appointments, collaborating on care plans, and requesting services, your clients will be able to engage with you quickly and easily without the back and forth of phone calls and drop-in visits.