#2 — Creativity and Innovation
Small businesses can win through creativity. A small company can react faster, build creative solutions and still stay within scope. Customers are not just another number to them.
#3 — Custom Approach
Small businesses can offer a more personalized and tailored service. With larger businesses, there is often a “one size fits all, “do it our way” mentality. Small businesses take the time to get to know the potential customer, evaluating their business problem and then offering a solution that fits their unique needs.
#4 — Flexibility
Small businesses can offer more flexibility and less bureaucracy. They can engage more quickly and in different ways to meet your changing needs.
#5 — Customer Satisfaction
Small businesses provide a white-glove level of engagement that most large corporations aren’t structured or can’t afford to provide. Small businesses can’t afford or accept an unhappy customer!
#6 — Adaptability
Business is all about people, and small businesses have the advantage of getting to know each and every client really well. They have the ability to provide a one-on-one, personalized experience that customers really value. They can also quickly adapt to changing needs.
#7 — Passion With Purpose
Successful small businesses have no shortage of passion. When they connect with a customer’s passion, the energy accelerates and empowers customers to get the impact they need. These are truly empowered partnerships.
Ready to see what’s possible working with a small business? Redpath can simplify your Salesforce solution, accelerate your mission and transform what’s possible. Let’s talk!
Redpath Consulting Group is a Salesforce consulting partner based out of Minneapolis, MN. As a Salesforce consulting partner, Redpath has experience working with 400+ organizations, including many healthcare organizations and research institutions, to deliver customized Salesforce solutions. Whether it’s implementing a new CRM system or optimizing an existing solution, Redpath’s dedicated team can help you simplify your processes, accelerate your mission, and transform your organization with Salesforce.