Discover the Redpath Difference: Our Outcome-Focused Approach to Project Management

In the world of service-based project management, the notorious scope creep often sneaks in, altering project landscapes as they progress. But what exactly is scope creep? Picture the scope as the defined workload for a project, and scope creep as the gradual expansion of these requirements over time. It could mean initially planning for 3 dashboards and realizing later that 5 are needed. Or midway through a project, recognizing a shift in the client’s needs, prompting a reevaluation of the remainder of the project.

Traditionally, this might seem an inevitable aspect of managing projects and delivering services. However, at Redpath, we’re reshaping this narrative. We’ve discovered that scope creep can be tamed by transitioning from a fixation on individual project requirements to focusing on the outcome – a guiding North Star for the entire project. Without a predefined outcome, it’s easy to veer off track, leading to unnecessary expansions in scope that do not drive toward the desired goals of an organization. That’s why partnering with Redpath means more than just receiving project requirements; it’s about sculpting a plan centered on your desired overall outcome.

As we champion an outcome-focused approach, our commitment extends beyond managing scope creep – we also ensure you are not merely a spectator but a key decision-maker throughout the project.

The strength of our experienced team lies in their ability to guide you through decision-making based on best practices, budget considerations, and, most importantly, your desired outcomes. This collaborative decision-making process extends from our initial sales discussions through the project’s conclusion. You are not just an observer; you are a critical participant, closely engaged with us at every step. 

Through our collaborative discovery sessions, we don’t just pinpoint requirements; we identify the primary goal you aim to achieve. Every requirement is then aligned with this outcome. If there’s a request for additional features or requirements down the line, we assess their alignment with the primary goal. If it contributes and fits into the budget, we ensure their integration; if it contributes but does not fit into the budget, we work with the client to determine what other features or requirements should be deprioritized to fit it into the project. If it does not contribute to the outcome, we catalog it for potential future consideration, either in a subsequent project or through our Managed Services.

Picture yourself hungry, navigating a drive-thru with uncertain cravings. Initially opting for a burger, you make specific customizations—no pickles or mustard, and a swap from fries to onion rings. However, these modifications unexpectedly escalate the cost, leaving you dissatisfied with the lunch expense.

Now, consider the outcomes-based approach: understanding your fundamental need to satisfy hunger and feel full. We tailor the burger to exclude pickles and mustard without straining the budget. Yet, the decision to switch fries for onion rings is recognized as a feature or requirement exceeding the budget constraint. By identifying this early on, we ensure that the chosen features align harmoniously with the desired outcome. The result? You drive away content, having enjoyed a customized meal that meets your primary goal—satisfaction and fullness—within the predefined budget.

When you focus on outcomes that are carefully selected to solve a business problem instead of scoping multiple deliverables, it ensures your solution efforts are aligned with the needs of your business. It will also turn a project from simply ordering a series of features and requirements to combining specific features and requirements that will create tangible results. When a project is aligned to an outcome rather than features and requirements, it guides you down your path to success.