In today’s rapidly changing world, businesses are adapting the way they use Service Cloud to better support remote staff while also serving customers.
Join Redpath’s leading Service Cloud experts to learn how to deliver more efficient support with Web-to-Case, Omni-Channel Routing, Knowledge and more. See real-world use cases of how these Service Cloud features help:
- Handle increased case volume with fewer support agents
- Create seamless case assignment based on skillset and availability
- Boost productivity for agents working remotely
This 30-minute on-demand webinar covers specific Service Cloud features you can use right now to help your business adapt to remote working, and see even more productivity and efficiency.