The Client
The Horatio Alger Association (the Association) is a 501(c)(3) educational nonprofit organization that honors outstanding individuals who personify the American Dream. Thanks to their generosity, the Association provides need-based scholarships and services to promising young people who are persevering through adversity.
The Challenge
The Association has a number of evolving business processes that require an extremely customized organization in Salesforce. Because of this, they have engaged with Redpath for multiple implementations over the years in addition to requesting general troubleshooting and support.
With these multiple needs and customizations, the Association engages with Redpath’s Strategic Support solution so they have access to the vast knowledge and support of our team.
The Solution
Over the years engaging with Redpath, Redpath has created numerous Flows, Apex Classes, Experience Cloud sites, FormAssembly forms, SMS integrations, document generation solutions, and more to meet and improve their growing and changing processes.
The Results
As soon as a new process need comes up, Redpath is there to provide ongoing expert support, planning and implementation for the Association. In doing this, we have enabled the client by creating solutions that allow their team to be more efficient as well as providing ongoing expert consultation to new business requirements.
“The collaboration with the Redpath team has been truly exceptional. We consider them an integral part of our team, contributing significantly to our success. We greatly value their expertise and the strong sense of camaraderie that exists between us.”
– Kristen R. Law
Sr. Director, Educational and Alumni Programs
Nationally Recognized, Trusted Salesforce Partner
