Medical device and diagnostics companies, like yours, operate in a fast-paced industry, under pressure to release new products while navigating an ever-changing regulatory environment. At the same time, you must also support an ever-growing backlog of your existing products. To keep pace, your business needs to focus on sales productivity, customer engagement and data integration. You need to make sure your business has the right products in the right places at the right times to optimize sales opportunities.
Salesforce Health Cloud CRM solutions can help you build and maintain strong relationships with your customers. Partner with our team of professionals at Redpath, and together, we can customize a solution that works specifically to meet your unique business needs.
Improve Sales Team Productivity
Imagine if your team had the ability to create and nurture a stronger pipeline of higher quality leads, guide your reps through sales stages, automatically capture sales activities and customer data and accelerate sales cycles by engaging with customers with the right products at the right time. With Salesforce, enable your team to access customer information, request inventory, close deals and collaborate with product experts from anywhere with mobile solutions!
Increase Customer Engagement
Building and maintaining patient and provider relationships is key to having an engaged customer base. With Salesforce, your sales team can have a 360-degree view of every provider with details like affiliations, specialties and credentials, so they can personalize their interactions and engage more effectively with providers. Patient support programs can reduce operational costs and drive patient engagement.
Work with the Redpath team to design and implement provider and customer experiences with portal communities to share your product information, create forums and support customer service and self service, further increasing engagement.
Data Integration to Support Your Entire Business Process
With Salesforce, all your data is in one place, accessible to everyone who needs it, driving connectivity across teams. Picture this: Account teams can manage customer accounts more efficiently with visibility into customer service history. Customer service can provide updates on order status. Integration of data from other systems provides leadership with analytics and reporting capabilities on end-to-end performance.
Redpath Can Customize a Solution for Your Business
Redpath specializes in healthcare and life sciences organizations. Work with us to design and implement a Salesforce solution to meet the needs of your medical device or diagnostics organization. See how we can help improve sales team engagement, drive commercial excellence and create customer-centric experiences from anywhere.
Our Redpath Healthcare & Life Sciences team can help you implement a Salesforce solution to drive personalized and cost-effective care, streamline authorization requests and enable collaborative workflows to achieve the best member outcomes. Redpath is more than a consulting company — we are your premium partner for Salesforce customization and integration.
Contact us today for Salesforce solutions that fit your needs as a healthcare payer Medical Devices & Diagnostics organization.
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