Cloudy’s Favorite Apps: FlipTop Social Profiles

If you are using Salesforce to track your contacts and leads, you already know what a great tool it is for getting a detailed view of the the people, records, and relationships that are important to you. When you are preparing to call or meet one of your clients or potential customers, one look at their record in Salesforce provides the information you need to have a more personal and up-to-date interaction. The only thing that is missing is an easy way to view the public social media presence of your contact. Sure, Salesforce provides the social media links at the top of the page, but often they lead to dead ends, and you have no way to know where the useful information might lie until you click on all five links!

FlipTop Social Profiles, available in a free version on the AppExchange, provides a snapshot of your contact or lead’s public social media presence right on their record. It makes a match using the email on the record and displays a photo and links to Twitter, LinkedIn, and Facebook accounts. Of course, the matching only works if the email in your records is the one that your leads or contact use for their social media accounts, and if they have made their photos and profiles publicly searchable.

If tracking the social media presence of your contacts and leads is part of your toolkit for nurturing business relationships, by all means give FlipTop a try!

Click hear to read about why FlipTop is Paul Selway’s favorite free social media App!

If you would like help evaluating or installing FlipTop in your Salesforce org, Click Here.

Read Cloudy’s reviews of other popular Apps:

Cloudy Cumulus is part of Redpath Consulting Group, based in Minneapolis, MN (c) 2012