Redpath Managed Services
With our two Managed Services options – Strategic Support and Ad Hoc Support – Redpath offers flexible Salesforce support models that meet a variety of needs and budgets.
Regardless of the option, you gain access to our experienced team of Salesforce-certified professionals who can provide your organization with the support, strategic counsel, and development you need, when you need it.
Whether you are an “Accidental Admin” trying to manage Salesforce while wearing many other hats in your organization, or you have a team of Salesforce Administrators, Redpath is here to empower you through insightful solutions that save you time and money and propel your mission forward.
The Redpath Difference
At Redpath we challenge the status quo. As we work to serve you and deliver against your priorities, we strive to dig deeper, to help you consider the impacts of your options, to be stewards of your resources, and to develop your Salesforce organization in a way that goes beyond your expectations and changes what is possible for your cause.
When you sign up for our Managed Services, you’re not just paying for a person, you are paying for Redpath’s full organization of consultants, developers, and thought leaders to bring you a community of resources that act as not only an extension of your own team but also a partner to leverage Salesforce to its fullest potential.
Strategic Support
Consistent weekly support toward all your needs, from daily administration to complex enhancements.
Through our Strategic Support option we offer dedicated support hours each week using a customized plan based on the level of support you need, and all our consultants, developers, specialists, and leaders are billed at the same flat rate making your costs transparent.
Working with a Certified Salesforce professional
All Redpath consultants are certified Salesforce professionals. But not only that, they have extensive backgrounds in Education and Nonprofit spaces giving them deep expertise in these industries bringing best-practices and industry knowledge together with technology.
Weekly hours dedicated to focusing on what is most important to you
The flexibility of our Strategic Support option allows you to manage your priorities directly with your Redpath team. From Salesforce fundamentals such as user administration and security, automating repetitive tasks, or cleaning up data, through to evaluating and installing a new app, assisting with integrations, or relaunching your online portal. Or if you’re an Accidental Admin who is looking to upskill, we offer services to help bring our knowledge to you. Our time is yours.
And when you aren’t sure where to start or where to go next, we’ve got you covered there too! Our consultants can guide you through all that is possible to maximize the return on your Salesforce investment using their deep industry knowledge and technical expertise.
Data Wellness Fastpath
Not sure where to begin? Our Data Wellness Fastpath may be a good place to start!
Before diving into a full project, it may be beneficial to take a step back and begin with your foundation. Data is vital to an organization’s success, and if you’re sitting on bad or disorganized data, it can have a domino effect on many areas of the business.
Take a look at how our Data Wellness Fastpath can help propel your organization to new heights.
Our Strategic Support process
While every client comes to Redpath with their own unique needs, we have found that through following a simple methodology we can drive consistent progress and ensure that our time is valuable to your organization.
Ad Hoc Support
Redpath’s most flexible support model allows you to reach out to us on your terms.
Still the same stellar Redpath consultants, developers, specialists, and industry leaders at a flat rate, but in our Ad Hoc Support option, it’s on demand. Reach out when you have a question, an issue, or need new functionality, and we’ll partner you with someone from our Redpath team.
Our Ad Hoc Support is prompt, effective, and ensures you are always backed by the experience, breadth and depth of knowledge, and thought leadership our client’s stick around for.
Nationally Recognized, Trusted Salesforce Partner
