In the modern market, email and web options have overtaken in-person communications as the go-to methods to meet customer needs. As such, the business world …
Building and maintaining a successful healthcare business is a tall order. Relationships are key but how do you grow relationships with your patients when virtual care is becoming more common? In addition, how do you ensure your care team embraces an evolving telemedicine care modality and find joy in their
Salesforce already utilizes some of the most advanced and sophisticated technology for internet security available today, and we’ve never needed it more. The system is a veritable treasure trove of any company’s most important data and that makes it target number one for would-be criminals. And they are employing some
In the first of this two-part series, we explored a couple of key objectives the team at your university should accomplish in order to make the most of Salesforce’s Student 360. Catch up on Part 1 to learn how to incorporate your organization’s vision, value proposition and team capabilities into
The benefits of Salesforce’s Student 360 for your higher education institution can be considerable. Achieving them, however, isn’t as simple as implementing the Education Data Architecture (EDA) and moving forward. Whether you’re already on your way down your Student 360 path and you’re looking to improve or you’re just getting
IT leaders know how important it is to protect both data and users, especially with so many employees working remote and conducting business from their phone. Luckily, Salesforce offers many resources and features to help admins keep their org safe and protect against potential threats. But staying on top of
By Paul Selway and James Smale Community is one of Redpath’s core values. Redpath’s hometown community was rocked to its core when the life of George Floyd was senselessly taken at the hands of police in Minneapolis, just a few short miles from our corporate headquarters last May. For far
Periodic Salesforce projects and ongoing system upkeep are a necessity for any org. Planning, tracking and communication for these efforts are also necessary, but they aren’t always easy! Spreadsheets, project management tools, emails, meetings and power point presentations line the path to the Salesforce promised land, but a simple and
Maintaining data quality is a universal chore that is pretty easy for any busy Salesforce administrator to overlook. There are just so many reports to click through. Fortunately, though, by creating a data quality dashboard, you can make the monitoring of your organization’s data quality much easier. When building dashboards
Throughout my career, I have seen many examples of how software governance — or lack thereof — can have a huge impact on a company’s success, affecting everything from employee satisfaction to the company’s bottom line. As an ISTJ, I’m a big fan of structure and rules. (I swear, I can
Status updates, scrum meetings and goal tracking have a unique feel these days, and the approach in how teams are conducting them should be distinctive as well. Redpath is excited to announce Enhancement Manager for Salesforce®, a new, free app dedicated to helping you and your team stay connected and
Today, higher education faces challenges unlike any before. Fewer high school graduates, increased job prospects and a weaker international student recruitment pipeline has resulted in declining enrollment at most institutions. The decline in tuition revenue is further compounded by a decrease in state and federal funding towards higher education. Furthermore,
Mergers and acquisitions, no matter the side of the transaction, make for a stressful time. In my career I’ve been a part of each side, and once I was able to step past the question of whether my job would be retained, the next concern in mind went straight to