In March of 2016, a team of Redpath consultants conducted an internal analysis of the Salesforce Lightning platform, and its readiness for organization-wide deployment. The blog series, which can be viewed here, examined the pros and cons of transitioning to the new user interface and featured an in-depth report of functionality gaps unearthed in the process. At the time, we deemed Lightning half-baked and recommended that most organizations remain in Salesforce Classic. Nine months later, we have decided to reopen the case for Lightning and will once again be publishing our new findings.
Over the next several weeks, members of the Redpath team will be operating exclusively in Lightning and testing their various use cases within the platform. In order to achieve a thorough and well rounded discovery, we have enlisted members from every department of our business, including Human Resources, Sales, Marketing, For-profit delivery, Nonprofit delivery, and even our C-level staff. With such a variety of roles represented, the discovery team will be able to adequately vet aspects of the interface that are most crucial to our customers.
This is more than just a quick how-to on the latest Salesforce offering. Rather, it is a true step toward strategically embracing the platform of the future, especially since Salesforce made it evident at this year’s Dreamforce event that Lightning is where the company is heading. This does not mean lack of support for those still on the Classic interface, but it does mean that most of the big improvements and enhancements will be seen exclusively in Lightning. To best prepare our customers and readers for this transition, we have invited you to follow along as we begin this journey again.
If you would like to stay up to date on all of our findings, check the blog regularly for updates, or follow us on twitter @redpathgroup.